You can’t read the newspaper or hear the television news without hearing of some new technology that is moving Artificial Intelligence forward.  Well, if you are keeping up with Death Care on a daily basis, you will also notice that technology is moving forward fast and furious to help funeral service professionals everyday.

The latest news that I heard was livestream technology company OneRoom and its innovation to solve “long-standing music copyright risk” during recorded services.

You can learn of OneRoom’s new innovative technology here.

According to a press release from OneRoom that we received this week, “For years, funeral homes have faced a legal risk when recording and sharing services that include copyright music. It’s a well-known issue within the industry, one with no clear solution, until now. OneRoom’s new built-in Music Copyright Protection feature removes the exposure entirely, making recorded services safe to share while preserving the integrity of the experience.”

Again, as noted in a statement in the press release, International Cemetery, Cremation, and Funeral Association (ICCFA) General Counsel Poul Lemasters says this about the issue, “Once the live event and stream are over, then the licenses no longer cover any additional publication if the music is part of the service. This means that if you choose to record the service and post it on your site, the music must be muted, because neither license allows a recording and playback of copyrighted music”.

The press release from OneRoom goes on to say, “OneRoom’s Music Copyright Protection solves that. Music plays in full during the livestream. Then, in the recording, only copyrighted songs are muted, everything spoken remains untouched. Guests watching the service can see a discreet on-screen message showing the song title and artist, with a link to listen on YouTube.”

Brady Cox, CEO of OneRoom made this prepared comment in the press release, “This has been a known risk in the industry for years, but no one had solved it.  We’ve built a solution that’s respectful to the experience, no effort for the funeral home, and includes a playlist with links that keeps the experience whole for guests, so they can still listen to the music. It’s compliant, and it takes the worry off the table.”

The feature will roll out to existing OneRoom customers over the coming months. There’s no setup required and no extra cost.

Tom Anderson
Funeral Director Daily

Funeral Director Daily take:  As I alluded to in the first paragraph of this article, technology is rapidly moving forward in the Death Care space.  As a provider of Death Care news, I get press releases almost every day of some new technology feature available for Death Care providers.

I find myself thinking that the disposition of the dead human body is pretty much the same — burials and crematations, with a few other options now available.  However, the technology to help funeral service professionals handle the different tasks of caring for that person and also for providing the services and communication that survivors find necessary is changing every single day.

I’m a firm believer that the way funeral homes and cemeteries acquire, serve, and retain future clientele is changing drastically.  And, technology will be a big factor in how you do those things. . . . . it might even be that those that can capture the “technology savvy” consumer will have a leg-up on the competition when it comes to market share.

My advice, especially for the older, more traditional funeral directors like myself. . . .is that you cannot afford to put your head in the sand when thinking about technology.  My hunch, is that if you do, your competitors may zoom right past you.

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You’ve heard me say it in ever-increasing statements. . . .the “it” being that I see a nexus coming into focus of “Traditional vs. Technological” in the Death Care profession.

To further highlight that and prove the fact we recently learned that Tribute Technology, a funeral home focused technology company, named award winners in funeral home technology.  From this link you can see winners announced by Tribute Technology in nine different technology categories for 2025.  At the link you can also read about and see interviews on how these winners are moving technology into a more prominent role in their specific Death Care businesses.

In a press release Courtney Gould Miller, President of Commercial Markets at Tribute Technology, said this about the winners, “The 2025 award recipients continue to inspire the profession by embracing digital tools that create more meaningful, accessible, and compassionate experiences for the families they serve.  Each honoree demonstrates how purposeful use of technology can transform funeral service while preserving the care and human touch that defines it.”

The press release also made this comment, “These annual awards highlight leaders who are redefining the family experience, streamlining operations, and strengthening community connections through innovation.”

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In a press release from last week funeral home operator and consolidator Anthem Partners announced that they are “developing a strategic partnership” with Tribute Technology.  And, according to this press release, “As the first step in this partnership, all websites for the Anthem Partners’ locations have been updated and moved to the Tribute Technology platform”.

According to Chad Jackson, Executive VP, Operations, Anthem Partners, “With our previous website functionality, we limited our ability to serve families.  After substantial research and evaluation, we have found Tribute Technology to be the best partner for Anthem in the website space.  Their forward-thinking approach to our families’ experiences along with their monetization of value-added offerings to families is best in class.”

The press release states that “Anthem Partners is a privately-held operator of cemeteries and funeral homes.  Founded by industry professionals and backed by long-term, patient investors, they are actively seeking opportunities to grow with like-minded professionals and firms who share their vision. The founding principles of Anthem are respecting the unique history of the family businesses and acknowledging the lives lived in the communities they serve”.

Here is the Anthem Partners website

Also, according to the Anthem Partners press release, “Tribute Technology is dedicated to empowering funeral professionals with best-in-class technology solutions. Serving over 9,000 end-of-life providers worldwide, Tribute Technology’s innovative software and services—including website platforms, marketing solutions, management software, online planning, memorial keepsakes, and payment processing—help funeral professionals save time and focus on supporting families”.  

Here is the Tribute Technology website

Tom Anderson
Funeral Director Daily

Funeral Director Daily take:  The technology side of Death Care is becoming more and more valuable to individual operators and consolidators alike.  Technology can not only help you in reaching potential new clientele such as with online social media and advertising but it can make the operations of your business move quicker, easier, and less error prone.

The crafting of obituaries, the front door presentation from websites, the streaming of funerals are all parts of your operation that technology can help and make not only more efficient but more captive to the consumer audience.  And, not to be overlooked, the proper technology vendor/partner can make a difference in bringing in ancillary revenue to your firm as well.

As we move forward I expect to see more and more funeral homes and funeral home companies crafting relationships with these technology vendors to bring their companies more in line with what the consumer expects in today’s world.

Related — Are you streaming all of your services yet?  Nobody does it better than OneRoom.

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