Tukios Introduces Enhanced SMS Functionality, Simplifying Family Notifications

Ogden, UT – October 17, 2025 — Tukios, a leader in funeral technology solutions, is proud to announce upcoming enhancements to its platform that make it easier than ever to notify families when an obituary has been published. These updates include new built-in email and text message options, streamlining how funeral homes communicate with next of kin.

With this release, funeral homes will soon have the ability to email or text the family within the platform directly – no external email client required. Tukios now handles all the behind-the-scenes work, eliminating extra steps and ensuring that important updates reach families quickly and reliably.

This new functionality introduces the option to send text messages alongside traditional email notifications, giving funeral homes greater flexibility and improving the overall communication experience for the families they serve. Whether by email or SMS, funeral homes can now share obituary updates in a way that best fits each family’s preferences.

Improving How You Connect With Families
This feature represents Tukios’ ongoing commitment to simplifying technology for funeral professionals while enhancing the experience for families. By managing notifications internally, the platform ensures faster delivery, fewer complications, and a more seamless user experience. It also maintains a professional, compassionate tone that aligns with the nature of the funeral profession.

Availability
The new SMS functionality will be available soon for all Tukios platform users. Funeral homes can contact their Tukios account manager for more details or updates on the official release.

About Tukios
Tukios creates software to improve funerals. Their innovative platform powers thousands of funeral home websites, stunning video tributes, and streamlined e-commerce experiences. Tukios is known for leading the profession in AI technology, offering tools that simplify day-to-day tasks, elevate the online experience, and keep funeral homes visible and relevant in an ever-changing digital landscape. Whether it’s a family visiting a website or an AI assistant looking for answers, Tukios ensures your story is told clearly and beautifully every time.

Tukios Unveils Enhanced Event Management/RSVP Software

Ogden, UT – August 27, 2025 — Tukios, a leader in funeral technology solutions, is proud to announce enhancements to its Event Management and RSVP software, a powerful feature designed to streamline event planning, registration, and payment processing for funeral directors. Tukios saw the need for these enhancements as funeral directors were often relying on generic-mainstream solutions, so this software was built specifically with the funeral home industry in mind.

With improved usability, customization, and performance, this feature makes it easy for funeral homes to manage events directly on their websites. These can include community workshops, grief support groups, memorial services, and educational seminars. By combining simplicity with robust functionality, this upgraded tool empowers funeral directors to strengthen connections with the communities they serve while improving operational efficiency.

Key Features and Benefits

The Event Management and RSVP feature provides funeral professionals with a comprehensive suite of features, including:

• Event Creation and Customization – Create and publish events online, complete with details, images, and personalized registration options.
• Online Ticketing and Payments – Set ticket prices, accept secure payments, and manage transactions without additional systems.
• RSVP Tracking – Monitor attendance at a glance, with real-time updates for smooth planning and coordination.
• Participant Information Collection – Gather custom registration details to better prepare for each event.

By centralizing all aspects of event management into your backend website dashboard, funeral directors can save valuable time while offering a convenient, user-friendly experience for participants.

Meeting the Evolving Needs of Funeral Homes

The continued development of the Event Management and RSVP software reflects the growing importance of event-based services within the funeral profession. Families are increasingly seeking personalized, meaningful experiences to celebrate life, and funeral homes are responding by hosting a wider variety of gatherings and programs.

Industry Impact

This advancement represents a major step forward for funeral service professionals who want to grow their community outreach, modernize operations, and enhance their websites with practical, revenue-generating features. Beyond efficiency, the upgraded tool also helps funeral homes stand out as trusted event hosts, strengthening their reputations and building lasting relationships with families.

Availability

The enhanced Event Management and RSVP software is available at no cost to funeral homes hosting their website with Tukios. Funeral professionals are encouraged to contact their Tukios account manager to learn more about integrating the software into their existing website.

About Tukios

Tukios creates software to improve funerals. Their innovative platform powers thousands of funeral home websites, stunning video tributes, and streamlined e-commerce experiences. Tukios is known for leading the profession in AI technology, offering tools that simplify day-to-day tasks, elevate the online experience, and keep funeral homes visible and relevant in an ever-changing digital landscape. Whether it’s a family visiting a website or an AI assistant looking for answers, Tukios ensures your story is told clearly and beautifully every time.

Dead Ringers Welcomes Industry Veteran Brent Thomas and Unveils Enhanced Customer Experience Support Services for Deathcare Professionals 

Cincinnati, Ohio – May 22, 2025 – Dead Ringers, pioneering customer experience expert for the deathcare profession, officially announces the appointment of Brent Thomas as Head of Business Development—alongside a slew of new service options designed to support businesses at a higher level. 

With nearly a decade of research encompassing over 50,000 mystery calls to funeral homes and cemeteries, Dead Ringers has evolved beyond mystery shopping to become a premier training partner for deathcare establishments seeking measurable growth. 

“Bringing Brent Thomas on board represents a pivotal moment in Dead Ringers’ journey,” says Mandie Hungarland, COO at Dead Ringers. “To date, we’ve relied on word-of-mouth to grow—which has worked surprisingly well, but it’s time the world sees what we’re really capable of. Brent’s industry expertise and proven track record in developing effective sales and training strategies align perfectly with our mission to transform CX in the deathcare profession.” 

Brent brings over 28 years of experience in the deathcare profession, beginning his journey in cemetery and funeral preneed sales before quickly advancing into sales leadership roles. Joining Batesville in 2002, he has played instrumental roles, including helping to launch a pet cremation startup, serving as a cremation subject matter expert, and consulting on key accounts. More recently, Brent led the sales training and development team at Homesteaders Life Co. He’s gained award-winning recognition as a business consultant, trainer, coach, mentor, and strategic sales leader. 

“I am thrilled to join Dead Ringers because of the company’s innovation and stellar reputation,” Brent shares. “The extensive training Dead Ringers provides to deathcare professionals daily is remarkable, though often underappreciated. I knew I had to be part of this impactful journey to help funeral professionals deliver the best possible customer experience.” 

In conjunction with this strategic hire, Dead Ringers has formally unveiled its enhanced service offerings. The company’s cornerstone “Growth Plan” establishes a long-term partnership with funeral home and cemetery owners, delivering comprehensive leadership strategy, one-on-one staff coaching, group training sessions, and ongoing CX evaluations. 

Complementing this hands-on approach is CXpertise, Dead Ringers’ new on-demand learning platform featuring video modules, downloadable resources, monthly webinars, and specialized classes. When utilized together, these programs enable professionals to achieve “Dead Ringers Certification,” a new milestone for customer experience excellence in deathcare. 

The results speak for themselves: Clients implementing the Dead Ringers Growth Plan have experienced remarkable revenue increases ranging from 11% to 33%—a figure that is anticipated to increase with the launch of the CXpertise platform. 

This powerful combination of industry-leading expertise and innovative training solutions positions Dead Ringers to continue its mission of elevating the customer experience and helping deathcare professionals thrive. 

About Dead Ringers 

Dead Ringers is the customer experience expert for the deathcare profession, specializing in providing telephone CX evaluation, training and coaching. Through proprietary data collection, comprehensive training programs, and on-demand learning platform, Dead Ringers empowers deathcare professionals to deliver exceptional customer experiences while achieving measurable business growth. For more information, visit deadringers.co.

Order of the Golden Rule Partners With My Grief Angels to Provide Enhanced Grief Support

INDIANAPOLIS (March 11, 2025) – The Order of the Golden Rule (OGR), the premier association of independently owned and operated funeral homes, is proud to announce a new partnership with My Grief Angels, a nonprofit organization dedicated to providing free, peer-led grief support resources. This collaboration underscores OGR’s commitment to ensuring that families receive compassionate and accessible grief support beyond funeral services.

Through this partnership, OGR and My Grief Angels will offer families access to virtual grief support groups, educational resources, and a supportive community where individuals can connect with others experiencing similar loss. My Grief Angels’ innovative, peer-led approach aligns with OGR’s mission to uphold the highest standard of care for grieving families.

“We are honored to partner with My Grief Angels to provide essential grief support to families in need,” said Wendy King, CAE, CVA, Executive Director of OGR. “Funeral professionals serve families at one of the most difficult times in their lives, and through this collaboration, we can ensure they continue to have the support they need long after the funeral service.”

Jamie Wieting, OGR Board Chair, emphasized the importance of accessible grief support: “Grief does not have a timeline, and no one should have to navigate it alone. By working with My Grief Angels, we are expanding the resources available to the families we serve, reinforcing OGR’s dedication to compassionate care.”

The partnership will provide OGR members with tools to connect families to My Grief Angels’ services, ensuring a seamless transition from funeral care to ongoing support. By leveraging digital platforms and peer-led programs, this initiative will help bridge the gap between loss and healing in an inclusive and accessible way. Additionally, OGR member families will have access to a 24/7 online chat feature and a variety of Spanish language resources.  

“Together, My Grief Angels and OGR are enhancing the way families receive support in their time of grief—combining compassionate funeral care with direct access to in-depth online grief support resources; including the largest offering of free multilingual online courses on grief thru the UGrief.com global initiative,” says J.D. Failde, Executive Director of My Grief Angels.

All of the programs’ tools will be available free to OGR members and the families they serve. 

For more information on OGR’s grief support initiatives or how to access these resources, visit OGR.org/coping-with-grief.

About the International Order of the Golden Rule

The International Order of the Golden Rule (OGR) is an association of independently owned and operated funeral homes dedicated to ethical service to all. Founded in 1928, it is our mission to make independent funeral homes exceptional. We do this by building and supporting member interaction, information exchange and professional business development through a wide range of programs, services and resources. For more information, visit www.ogr.org.

About My Grief Angels

My Grief Angels is a nonprofit organization that provides free, peer-led grief support resources online and through mobile applications. Its mission is to empower individuals to find support and healing by connecting with others who have experienced similar losses.