Express Funeral Funding Promotes Adam Setty to Client Operations Manager & Welcomes Rachel Schmelz as Customer Service Manager

JEFFERSONVILLE, IN – Release 9/23/24 – Express Funeral Funding (EFF), the the nation’s largest privately held, FASTEST and EASIEST at-need insurance assignment funding company is pleased to announce the promotion of Adam Setty from customer service manager to client operations manager and welcome Rachel Schmelz as customer service manager. 

Setty, an 18-year EFF veteran brings a wealth of knowledge and years of claims operation experience to this new role. As client operations manager Setty will oversee EFF’s core business relationships and ensure these customers receive the support and priority-attention needed to receive the ultimate funding experience, only EFF can provide. 

“Adam was one of the first employees we hired at EFF,” said Michael Wilson, co-founder and vp of operations. “He knows exactly what our customers’ needs are and I’m confident his leadership and invaluable skillset will provide an even greater experience for the funeral homes and cemeteries we serve nationwide.”

EFF is also pleased to welcome Rachel Schmelz as customer service manager, assuming Setty’s previous role.

Schmelz comes to EFF with over a decade of experience in business development management for engineering and law firms and possesses a background as a paralegal.

“With the addition of Rachel, we can now expand and further develop tailored processes and services to best serve our customers wants and needs,” said Adam Setty. “I am proud to have served our clients for nearly two decades and look forward to starting this new position and deepening my connections with our clients, who I truly consider family. 

EFF boasts a top rated customer service and USA-based concierge team dedicated to providing the ultimate funding experience. To reach Adam or Rachel directly contact; adam@expff.com, rachel.schmelz@expff.com or text 415.949.CHAT (2428) on your mobile device. 

Express Funeral Funding has been providing funeral homes and cemeteries nationwide the ultimate funding experience since 2002. EFF eliminates the challenges of working with insurance companies by limiting administration, providing immediate payment, and advancing complete policy funds. For more information on Express Funeral Funding, please visit www.expressfuneralfunding.com, email contact@expff.com or call 812.949.9011.